[:en]Terms And Conditions[:ar]الشروط والأحكام[:]

Return and Exchange Policy:

1- Refund or exchange valid till 30 days since the purchase date if the purchased item is in a original condition, with the original invoice and package.

2- Software updates is not refundable.

3- Warranty terms is valid only on manufacturing defects.

Terms and conditions for service:

1- The device received after initial inspection. if any problems caused by liquids inside or any non-original parts, Switch Plus has the right to reject the repair and not responsible for any more damage occurred.

2- Customer must deactivate Activation Lock (iCloud/Find My iPhone) from iOS units before delivering to service.

3- Customer have to backup data, remove all personal information and disable all security passwords .

4- Company will not be responsible for any data loss or data recovery and any user Account ( E-mails, Face book ,..ect. ) during the repairing period.

5- Operating Systems Restoration is not covered by warranty.

6- The Repair duration and service is closely linked with Apple, replacement or repair or change parts, according to the Apple policy .

7- Company will not responsible for items left for over 90 days after being informed of the status of your item.

8- The receipt and original ID which recorded in receipt must be provided in order to pick up item.

9- If you don’t accept the repair ,The diagnostic fees will be 300 EGP.

10- It’s an obligation to us to provide the most accurate pricing & inventory information on the website to our faithful users, however, errors possibly will occur, and such cases could be (cases when the price or the stock of an item is not displayed correctly on the website). In case an item is mispriced or even out of stock, we may contact you for some instructions or to cancel your order. We also have the full right to refuse/cancel any such possible orders whether the order has been confirmed/your credit card charged.